— Legal
Terms of service
Effective April 2026
Who we are
Emily in Tokyo is a curated archive of authenticated vintage bags. By using this site you agree to these terms.
One-of-one pieces
Every bag on the site is unique. Once a piece is sold it's removed from the archive. We describe condition honestly and photograph each bag in natural light — what you see is what ships.
Orders
An order is confirmed only once payment clears. We reserve the right to cancel and refund in full in the rare event of a listing or stock error, or a failed authenticity re-check before shipping.
Sourcing requests
The bag sourcing service is a request, not a guaranteed order. Fees and the deposit policy for each request are shown clearly before checkout. If we're unable to source a requested bag, we'll contact you with the next steps.
Returns
See the Returns page for the full 14-day return policy.
Contact
Questions about these terms? emilyintokyostore@gmail.com.